Privacy Policy for Anita Brook Ltd

Effective Date: 13.8.2025

Introduction

Welcome to Anita Brook Ltd! We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information through our coaching services.

By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect the following personal information from you:

Name

Email address

Phone number

Billing information

Professional background and career information

Coaching goals and objectives

Usage Data

We automatically collect information about your interaction with our coaching services, including:

IP address

Browser type

Pages visited

Time spent on pages

Click-through rates

Service engagement metrics

SMS/Text Message Information

When you opt in to receive text messages through our Facebook lead forms or other sign-up methods, we collect:

Mobile phone number

Consent records and timestamps

Message delivery and response data

Opt-out requests and preferences

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor activity and store certain information. You can manage your cookie preferences through your browser settings.

How We Use Your Information

Provide and Improve Services

To deliver the coaching services you have requested

To personalise and improve our coaching programmes

To monitor and analyse usage and trends

To assess coaching progress and effectiveness

Communication

To contact you with newsletters, coaching materials, or promotional information that may be of interest to you

To respond to your inquiries and provide customer support

To schedule coaching sessions and send reminders

To send text messages related to your coaching services, appointments, and business communications

Legal Obligations

To comply with legal requirements and protect our rights

To meet UK GDPR and data protection obligations

How We Share Your Information

Third-Party Service Providers

We may share your information with third-party service providers who assist us in providing our coaching services, including SMS service providers and payment processors. These parties are obligated to protect your information and may only use it for the purposes we specify.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Your Rights Under UK GDPR

Access and Data Portability

You have the right to access your personal data and receive a copy in a portable format.

Rectification

You can request correction of inaccurate or incomplete personal data.

Erasure

You have the right to request deletion of your personal data in certain circumstances.

Restriction of Processing

You can request that we limit how we process your personal data.

Objection

You have the right to object to processing of your personal data for certain purposes.

Withdraw Consent

Where processing is based on consent, you can withdraw that consent at any time.

Your Communication Choices

SMS/Text Messages

You can opt-out of text messages at any time by replying "STOP" to any message

You can also contact us directly at [email protected] or 07515385009 to opt-out

Message and data rates may apply

Marketing Communications

You can opt-out of receiving marketing communications from us by following the unsubscribe link in our emails or by contacting us directly.

Update Your Information

You can access, update, or delete your personal information by contacting us at [email protected].

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. SMS consent records are maintained in accordance with UK regulations.

International Transfers

If we transfer your data outside the UK, we ensure appropriate safeguards are in place to protect your information in accordance with UK data protection laws.

Security

We take reasonable measures to protect your information from unauthorised access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee its absolute security.

Children's Privacy

Our coaching services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website at www.anitabrook.com and updating the effective date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

Anita Brook Ltd
Anita Brook
1 Market Place, Brackley, England, NN13 7AB
Phone: 07515385009
Email: [email protected]
Website: www.anitabrook.com
Company Registration: 5392528550

For data protection matters, you also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection authority.

Thank you for trusting Anita Brook Ltd with your professional development needs!